Our mantra – less is more.
Whether for customer or technical support or sales, removing the distractions from complex workflows, excessive clicking, typing, and searching, allows your agents to focus better for a more successful and humanized call.
Enter Cue
Streamline call mechanics by simplifying the use of third-party systems and only introducing them when needed.
Less Clicking.
Better Focus.
Humanize the conversation for the agent by allowing them to connect and engage for better call outcomes.
Less Typing.
More Efficient.
Our push/pull autofill dynamically moves data wherever you need it to go, removing repetition and distractions.
Less Searching.
Shorter call times.
Provide your agents faster access to scripts, links, data, lists, facts, and forms to keep the calls on point.
With Cue, you’ll benefit from the following:
- Shorter training and onboarding times
- Higher agent retention
- Shorter call times
- More first-call resolutions
- Higher conversion and closing rates
- Better customer reviews and comments
On average Cue has led to better call compliance, 5-star performance reporting, and an overall streamlined process producing powerful stats.
50% Decrease
in Training Times
28% Reduction
in Handle Times
21% Increase
in Outbound Conversions
Stop chasing the mythical agent desktop
Tailor your custom agent/customer journey, without tapping your technical resources.
WATCH THE QUICK VIDEO
Easy to implement, manage, and get results
Code-less, Connected,
& Customizable
- Easy-to-Adopt, API integration, and Customer Care
- Out-of-the-box with over 200 leading provider connectors
Agent Performance
& Retention
- Improve training and onboarding
- Mitigate agent turnover
Enhanced Call Success
& Customer Response
- Enabling agents to react faster
- Shorten call times with fewer escalations
Remember, if you want a different result,
you have to try a different approach.
