Cue enhances while resolving your call center’s fragmented processes and workflow
- Lowers call time-to-resolution, after-call work, and onboarding or training times.
- Empowering agents to quickly access and share information while reducing data repetition.
- Improving call flow, and humanizing the conversation for a smoother experience.
Enter Cue
Get the results you expect.
Whether your focus is customer service, technical support, or sales, our powerful overlay helps you build a better, and more unified agent ecosystem by providing them with the tools they need.
CONTROL THE CONVERSATION
Scripting, dialogue flow, and answer branches – are all a part of the equation.
Efficiencies & Automation
Our “one-time data entry” feature pushes data and auto-fills wherever you need them to be
Visual Wayfinding
Cue takes you where you need to go with visual prompts and cues, whether to the next screen, workflow, or next system.
Built For Success
Provide your agents with faster access to queries, FAQs, and knowledge banks, keeping calls on-point.
A Numbers Game
Through performance reporting and streamlining processes, you’ll see an oversized return on your investment.
On average Cue has led to better call compliance, 5-star performance reporting, and an overall streamlined process producing powerful stats.
50% Decrease
in Training Times
28% Reduction
in Handle Times
21% Increase
in Outbound Conversions
Stop chasing the mythical agent desktop
Tailor your custom agent/customer journey, without tapping your technical resources.
WATCH THE QUICK VIDEO
Easy to implement, manage, and get results
Code-less, Connected,
& Customizable
- Easy-to-Adopt, API integration, and Customer Care
- Out-of-the-box with over 200 leading provider connectors
Agent Performance
& Retention
- Improve training and onboarding
- Mitigate agent turnover
Enhanced Call Success
& Customer Response
- Enabling agents to react faster
- Shorten call times with fewer escalations
Remember, if you want a different result,
you have to try a different approach.
