Empowering your call center begins with removing the obstacles and distractions associated with onboarding, training, and general call mechanics.
Our conversation cues humanize the agent’s call by allowing them to connect and engage for better call outcomes.
Our automation cues eliminate redundant tasks for your agents. Enter data or content once and dynamically push right where you want it to go.
Clarification cues provide your agents faster access to scripts, links, data, lists, facts, and forms to keep the calls on point.
Experience easier beginnings. Whether it’s engaging with a customer or onboarding a new team member – the Cue overlay leads the way with an intuitive follow guide so that everyone is checking boxes.
Through performance data and streamlining processes, you are able to identify efficiencies between your teams and their workflow.
With Cue, you can now transform your team by creating a custom call flow experience for your agents and customers with pinpoint control…without any involvement from IT. #wegotcha