The urgency of the current crisis is requiring companies to adapt to the challenges of the market conditions. It’s tough to balance the challenges of battling the pandemic with the need to keep the economy going. Some people even feel that business needs to suspend during this period. We respect their perspective.
At the same time, we feel that there are businesses introducing much-needed innovation that can aid our community and make a difference in the world. These organizations need to surge their ability to reach the market, but many don’t have the communications or business development skills to reach out effectively.
We also know that there is a significant pool of business salespeople who are effectively shut down: Either their companies cannot get product to sell, their core markets are not buying right now, or the company has to furlough or let them go.
At Cue, we want to help. We want to connect companies offering critical products and services with skilled B2B salespeople. And we’re uniquely positioned to do that with our SaaS contact center platform.
Our platform enables the rapid onboarding of new virtual contact center agents with simple scripting and contact management. We come from the telesales world, so we know what’s needed to make salespeople successful. And we have the ability to quickly set upx and train these individuals to support market expansion for companies that have a significant need to reach and educate customers on solutions that will help in this crisis.
There is one caveat:
At this time, we are only offering this service to companies that we believe solve an urgent need within the market. We want to ensure that we are adding value rather than distracting many of the potential decision-makers who are working hard every day to keep their operations going and support their employees. We’ve found a number of companies like this, and we’d like to find others in critical industries such as healthcare, cleaning, automation, and others that are providing essential functions to keep our economy going.
The more we can do today to keep the economy moving, the more it will aid in recovery when we have gotten the pandemic under control.
How We Can Help Your Business
Our team is connecting organizations on the frontlines with temporary help to meet market demand and continue their work in industries that need their services now more than ever.
If your organization is facing surges in inquiries, we want to help you get out there and do the most good with the valuable resources you offer. Our rapid-response program will help you drive outreach, engagement, and expand your ability to meet demand.
And we can get you up and running on our agent desktop quickly while addressing your organization’s unique needs.
How We Can Help Agents
As industries are assessing the individual and economic impact of the global pandemic, many of us are also facing uncertainties in our careers. Many businesses’ customers are temporarily shut down. And contact center agents and business development professionals have been furloughed or experienced layoffs.
We’ve set up a program to match skilled professionals with companies that provide critical services—and need people like you to help them respond to inquiries and rapidly get in touch with the organizations that need them most.
Our platform makes it easy for you to onboard quickly and help these organizations open up their sales funnel while they do the important work of mitigating the effects of this crisis.
Cue® provides a simple agent desktop that streamlines workflow and enables phone-based agents to complete all functions of their job in one place, instead of having to navigate between multiple systems. With Cue®, agents can better assist customers, streamline training, reduce talk time, and eliminate after-call work—all with the confidence that they possess the right tools to engage every person they speak to.